Privacy Policy
Last updated: August 2026
1. Who We Are
Senda is a platform that helps adult content creators discover and collaborate with each other. This policy explains how we collect, use, store, and share your personal data when you use our app and services.
2. What We Collect
- Account data: email address, password hash, authentication provider tokens.
- Profile data: display name, bio, date of birth, location, photos, niches, platforms, and prompts.
- Verification data: government ID documents and selfies submitted for age and identity verification. These are processed by our verification partner and stored securely.
- Activity data: swipes, matches, messages, boosts, subscriptions, and device tokens for push notifications.
- Technical data: IP address, device type, operating system, and app usage analytics.
3. How We Use Your Data
- To provide and improve the Senda service (matching, messaging, discovery).
- To verify your age and identity and enforce our 18+ policy.
- To process payments and manage subscriptions.
- To send you push notifications, match alerts, and service updates.
- To detect fraud, abuse, and violations of our terms.
- To comply with legal obligations and respond to lawful requests.
4. How We Share Your Data
We do not sell your personal data. We may share it with:
- Service providers: payment processors, identity verification vendors, cloud hosting, and analytics partners.
- Other users: your profile information (excluding contact details) is visible to matched or discoverable users according to your settings.
- Legal authorities: when required by law or to protect safety.
5. Data Retention
We retain your data for as long as your account is active. If you delete your account, we remove your profile, photos, messages, and personal data within 30 days, except where we must retain it for legal compliance, fraud prevention, or enforcing our terms. Anonymized analytics data may be kept longer.
6. Your Rights (UK GDPR)
Under the UK GDPR and the Data Protection Act 2018, you have the right to:
- Access, correct, or delete your personal data.
- Export your data in a machine-readable format (data portability).
- Object to or restrict certain processing activities.
- Withdraw consent for optional data uses (e.g., marketing) at any time.
- Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
To exercise these rights, contact us at support@sendaclub.live or use the Export your data and Delete account features in Settings.
7. Cookies & Tracking
We use essential cookies to keep you signed in and maintain security. We also use analytics cookies to understand how the app is used. You can control non-essential cookies through your device and browser settings.
8. Security
We implement industry-standard measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.
9. International Transfers
Senda is a UK-based service. Your data may be processed by service providers (such as cloud hosting, payment, and identity verification partners) located outside the UK. Where this happens, we rely on appropriate safeguards recognised under UK data protection law, including International Data Transfer Additions to the Standard Contractual Clauses, and we ensure those providers meet the requirements of the UK GDPR.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice. Continued use of Senda after changes constitutes acceptance.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@sendaclub.live.